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Support & Training

Email: support@qualtrics.com
Phone: 1-800-340-9194
Training: training@qualtrics.com
Web: Screencasts & Documentation

Qualtrics University has some fantastic screencasts and very detailed documentation.

The College of Engineering has site licensed Qualtrics for all Faculty & Staff. Our license covers:

• Unlimitted surveys
• Unlimitted responses
• Unlimitted technical support
• Free webcasts to groups of 15 or more
• And the premium file upload feature

The license covers academic use only and each individual is responsible for the surveys they manage and the data they collect.

Collaboration and Qualtrics at OSU

Qualtrics allows you to share management of a survey with other qualtrics users. Since a number of other colleges have licenses, this makes Qualtrics the defact standard for university surveys.

• College of Arts and Sciences
• College of Dentistry (small license)
• College of Education and Human Ecology
• College of Engineering
• College of Pharmacy
• College of Veterinary Medicine
• Fisher College of Business
• Office of Institutional Research and Planning

Helpful Links

We encourage anyone using Qualtrics to take advantage of their excellent training portal. There, they have screencasts to guide you every step of the way from basic survey creation to advanced reporting and distribution.  They also have extensive written documentation.

Screencasts

• Basic Training
• Best Practices
• Advanced Editing
• Advanced Reporting
• Advanced Distribution

Free eBooks

• Basic Marketing Research
• Qualtrics Survey Software
• 50 Perfect Surveys
• An Intro to Marketing Research

Moving to Qualtrics

• Available Question Types
• Import and Export Surveys
• Import Survey Responses

Research, IRB, & HIPAA Compliance

• Data Security Document